CineScapes Privacy Policy

Introduction

Welcome to the CineScapes Privacy Policy. At CineScapes, located at 555 Sunset Boulevard, Los Angeles, CA 90028, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.cinescapes.com) and our services related to providing filming locations in California. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. This policy is effective as of January 1, 2025.

Data Collection

We collect various types of information to provide and improve our services, communicate with you, and ensure a seamless user experience. The types of data we collect include:

• Personal Information: This includes your name, email address, phone number, and company affiliation, which you provide when you create an account, submit a contact form, or subscribe to our newsletter. For example, if you are a location scout named Javier Ramirez working for Stellar Productions, we would collect Javier's name, Stellar Productions affiliation and Javier's contact details.
• Filming Project Details: Information about your filming projects, such as the type of production, preferred locations, budget range, and timeframe. This helps us tailor our location recommendations to your specific needs.
• Usage Data: We collect data about your interactions with our website, including the pages you visit, the links you click, and the searches you conduct. This data is collected through cookies and similar tracking technologies.
• Device Information: We gather information about the device you use to access our website, such as the device type, operating system, and browser version. This helps us optimize our website for various devices and improve performance.
• Location Data: With your consent, we may collect precise location data from your device to provide location-based services, such as finding filming locations near you.
• Communication Data: We retain records of your communications with us, including emails, chat logs, and phone calls, to provide better customer support and improve our services. For instance, if a production manager named Anya Petrova from Golden Reel Studios called us at (323) 555-FILM to ask about permit fees for a location in Malibu, we would log the call and details of the inquiry.

Data Usage

The information we collect is used for various purposes, including:

• Providing and Improving Services: We use your information to match you with suitable filming locations, facilitate location scouting, and personalize your user experience.
• Communication: We communicate with you regarding your inquiries, bookings, and other service-related matters. This includes sending you updates, newsletters, and promotional materials (with your consent).
• Personalization: We personalize your experience on our website by recommending locations and content that align with your interests and preferences.
• Analytics: We analyze usage data to understand how our website is used and to identify areas for improvement. This helps us enhance the performance and user-friendliness of our website.
• Legal Compliance: We use your information to comply with legal obligations, such as responding to subpoenas or court orders.
• Security: We implement security measures to protect your information from unauthorized access, use, or disclosure.

Data Security

We take data security seriously and implement a variety of measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
• Employee Training: We provide regular training to our employees on data security best practices.
• Physical Security: Our facilities are protected by physical security measures, such as surveillance cameras and access controls.

While we strive to protect your personal information, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Data Sharing

We may share your information with third parties in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in providing our services, such as hosting providers, payment processors, and marketing agencies. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them. For example, we may use a third-party email marketing service to send newsletters to subscribers.
• Legal Requirements: We may disclose your information if required by law or legal process, such as a subpoena or court order.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
• With Your Consent: We may share your information with third parties with your explicit consent.
• Location Owners: To facilitate bookings, we share necessary contact details (name, phone, email) with property owners and their designated contacts.

We do not sell your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.

When determining the retention period, we consider factors such as the nature of the information, the purpose for which it was collected, and any legal or regulatory requirements.

User Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information in certain circumstances.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

Cookies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website.

We use cookies for various purposes, including:

• Essential Cookies: These cookies are necessary for the operation of our website and cannot be disabled. They enable core functionality such as security, network management, and accessibility.
• Analytics Cookies: These cookies allow us to analyze website usage and improve its performance. They help us understand how visitors interact with our website and identify areas for improvement.
• Functional Cookies: These cookies enable us to provide enhanced functionality and personalization. They may be set by us or by third-party service providers.
• Targeting Cookies: These cookies are used to deliver targeted advertisements and content based on your interests and browsing activity.

You can control cookies through your browser settings. You can choose to block all cookies, accept only certain cookies, or be notified when a cookie is set. However, please note that blocking cookies may affect your experience on our website.

For more information about our use of cookies, please see our Cookies Policy.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CineScapes
Attn: Privacy Officer
555 Sunset Boulevard
Los Angeles, CA 90028
Email: [email protected]
Phone: (323) 555-3456

We are committed to addressing your concerns and resolving any issues you may have regarding your privacy.